At jilihub, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a jilihub player in the Philippines.
All data transmitted between your device and jilihub is protected by 256-bit SSL encryption — the same standard used by major Philippine banks.
jilihub does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve the jilihub platform.
jilihub processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Data collected by jilihub is used only for the specific purposes stated in this policy. We do not process your data in ways incompatible with those purposes.
As a jilihub player, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
jilihub collects only the personal data that is strictly necessary for account operation, regulatory compliance, and service delivery. Nothing more.
This Privacy Policy ("Policy") describes how jilihub ("we", "us", "our") collects, uses, stores, and discloses personal information obtained from individuals ("you", "your", "player") who access or use the jilihub online gaming platform available at jilihub.org (the "Platform").
jilihub operates in the Philippines and is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). By registering an account or using the jilihub Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the jilihub Terms & Conditions, which govern your use of the Platform generally.
jilihub collects personal data through several channels, including account registration, identity verification, payment processing, gameplay activity, and your interactions with our customer support team. The categories of personal data we collect include:
jilihub uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age and identity verification | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, transaction history |
| Delivering and improving gaming services | Gameplay data, technical data |
| Fraud prevention and security monitoring | Technical data, financial data, gameplay data |
| Regulatory compliance and AML obligations | KYC data, financial data, transaction history |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring | Gameplay data, responsible gaming settings |
| Sending service notifications and updates | Email address, mobile number |
| Platform analytics and performance improvement | Technical data, gameplay data (aggregated) |
jilihub does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Under the Philippine Data Privacy Act of 2012, jilihub processes your personal data on the following legal bases:
jilihub does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
To process deposits and withdrawals, jilihub shares relevant financial data with payment service providers including GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, and Metrobank. These providers process your data in accordance with their own privacy policies and applicable Philippine financial regulations.
jilihub's game library is powered by third-party game providers. These providers may receive anonymised or pseudonymised gameplay data necessary to deliver game content and verify game outcomes. Game providers do not receive your full identity or financial data.
jilihub may be required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory directive. jilihub will notify you of such disclosures where legally permitted to do so.
jilihub engages third-party service providers for functions including KYC verification, fraud detection, customer support platform operation, and IT infrastructure. These providers act as data processors on jilihub's behalf and are contractually bound to process your data only in accordance with jilihub's instructions and this Policy.
jilihub uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse Platform usage. The types of cookies we use include:
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jilihub Platform.
jilihub retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, jilihub will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jilihub implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilihub will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilihub:
You have the right to be informed of how your personal data is being collected and processed, as described in this Policy.
You may request a copy of the personal data jilihub holds about you at any time by contacting our support team.
You may request correction of inaccurate or incomplete personal data held by jilihub.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact the jilihub Data Protection Officer via our support team. We will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.
The jilihub Platform is strictly intended for individuals aged 21 years and older. jilihub does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on the jilihub Platform or provided personal data to jilihub, please contact our support team immediately at [email protected].
The jilihub Platform may contain links to third-party services such as payment provider portals (e.g., GCash, PayMaya). Once you navigate away from the jilihub Platform to a third-party service, this Privacy Policy no longer applies. jilihub is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal data.
jilihub reserves the right to update or amend this Privacy Policy at any time. Where changes are material, jilihub will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Effective" date at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the jilihub Platform following notification of changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jilihub, please contact our Data Protection Officer through the jilihub support team. Our support agents are available 24/7 via live chat on the Platform. You may also reach us by email at:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
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